CAREERS @ Fulton & Roark

CUSTOMER ENGAGEMENT MANAGER

The customer engagement manager will be the face of Fulton & Roark to all current customers.  The position is primarily responsible for growing relationships with current wholesale accounts as well as fielding customer inquiries on the ecommerce side of the business.  Examples of duties include developing a regular newsletter for wholesale accounts, analyzing customer data to find assortment gaps, and communicating all new product and promotional launches to retailers.  This role will work closely with our Sales Manager and report directly to the company founders.  This position is located in Dallas, TX or Winston-Salem, NC.

Qualifications

We're looking for a candidate who:
    • can quickly and efficiently tackle problems for customers when deliveries, transactions, or experiences don't go as planned
    • possesses great written and oral communication skills
    • knows  the importance of proper grammar, spelling and etiquette and can execute all three
    • can discover and implement growth opportunities by looking through sales data
    • is process oriented and pays close attention to the details
    • has the ability to grasp new software programs quickly and is not afraid to teach himself/herself
    • is Microsoft excel or google sheets proficient
    • appreciates that in a small company, no task is too big nor too small for any member of the team.
And...
    • HTML or photoshop experience is  a plus
    • account management, customer service, or retail experience is a plus
 
To apply for this position,
    1. E-mail your resume to INFO@FULTONANDROARK.COM with “Customer Engagement Manager” in the subject line
    2. Link us to your LinkedIn profile
    3. In 300 words or fewer,  tell us about your favorite retail store and why you love it.
 

 

INDEPENDENT SALES REPRESENTATIVE: AGENCY OR INDEPENDENT 

Fulton & Roark is currently looking for Agencies and Independent Sales Representatives to join our growing sales team and service various territories throughout the US.
  • REQUIREMENTS AND CORE RESPONSIBILITIES INCLUDE:
  • Well connected and have established relationships in men's apparel, lifestyle, active lifestyle, fashion and resort channels of distribution.
  • Strong communicator and team player
  • Attends all relative regional and national trade shows
  • Provides retail and strategic information back to sales management
  • Supports all account needs: training, merchandising, assortment planning etc., while managing a positive relationship with all accounts in the territory
  • Provide exceptional customer service and follow-up
F&R offers competitive commission rates as well as strong and dependable head office support. For those qualified and interested, please send your information to:



CREATE YOUR OWN JOB

We are growing faster than we can keep up with and looking for smart, talented, like minded folks to join.  
  • REQUIREMENTS AND CORE RESPONSIBILITIES INCLUDE:
  • Strong communicator and team player
  • Highly organized and a quick study
For those qualified and interested, please send your resume and a short description of your ideal role to: